How can we help you?

Contact Us

Phone | Fax | Email | Postal Mail

Regular Hours:
Monday — Friday
8 a.m. - 4:30 p.m. EST


Toll free: 877-883-8341

When you call, you will have two simple options:

Press 1 to place an order or for general questions such as information about products including exchanges and returning a product.

Press 2 if you have already placed an order online and would like to make changes to your order or have shipping questions. Please have your order number available before calling.




General Inquiries about store purchases, product information, fair trade, or how to order. Click here

To Sell Ten Thousand Villages Products:
Host a Festival Sale
Become a Wholesale Customer

Requests to sell handicrafts to Ten Thousand Villages:
Complete this request form

Media Inquiries can visit our Digital Press Room or contact Ruth Martin, Marketing Director at or 717-859-8285.

Postal Mail

If you prefer to write your ideas and questions down on paper, please mail them to:

Ten Thousand Villages
704 Main Street
PO Box 307
Akron, PA 17501-0307

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To contact Ten Thousand Villages Canada, visit