Monday - Friday 8 a.m. - 4:30 p.m. Eastern Standard Time
Call toll free:
When you call, you will have two simple options:
- Press 1 to place an order or for general questions such as information about products including exchanges, and returning a product.
- Press 2 if you have already placed an order from our online shopping site and would like to make changes to your order or have shipping questions. So that we can assist you better, please have your order number available before calling.
- General Inquiries - For information on store purchases, fair trade, product information, how to order, please fill out our General Inquiry Form.
- Shopping Cart Orders - For information on your online order click here.
- To Sell Ten Thousand Villages Products:
- Media Inquiries
Please visit our Digital Press Room. For all media inquiries, or to request information, please contact Michele Loeper, Marketing Manager at email@example.com, or at 717.859.8149.
- Requests to Sell Handicrafts to Ten Thousand Villages
Ten Thousand Villages buys products handmade in developing countries from organizations that have a mission of selling product as a way of improving the lives of artisans. While we are not beginning new buying relationships at this time, you may complete this form, then print and postal mail for future consideration and we will contact you if interested. Thank you.
- Questions about this website
Email us your questions, comments and suggestions about this site.
By Fax: (717) 859-2622
By Postal Mail:
If you prefer to write your ideas and questions down on paper, please mail them to:
Ten Thousand Villages
704 Main Street
PO Box 307
Akron, PA 17501-0307
To contact Ten Thousand Villages Canada, please visit TenThousandVillages.ca.