How can we help you?

Contact Us

Phone | Fax | Email | Postal Mail

Regular Hours:
Monday — Friday
8 a.m. - 4:30 p.m. EST


Toll free: 877-883-8341

When you call, you will have two simple options:

Press 1 if you’d like to speak to a customer service representative.

Press 2 if you’d like to leave a voice mail and receive a call back.




For help with your online order, please email

General Inquiries about store purchases, product information, fair trade, or how to order. Click here

Bulk or Special Orders: If you are interested in placing a large order for a special event or corporate gifts, please email

To Sell Ten Thousand Villages Products:
Host a Festival Sale
Become a Wholesale Customer

Requests to sell handicrafts to Ten Thousand Villages:
Complete this request form

Media Inquiries: Please visit our Digital Press Room or email

Collaborations and Affiliate Program: Email

Postal Mail

If you prefer to write your ideas and questions down on paper, please mail them to:

Ten Thousand Villages
704 Main Street
PO Box 307
Akron, PA 17501-0307

Map >


To contact Ten Thousand Villages Canada, visit