How can we help you?

Contact Us

Phone | Fax | Email | Postal Mail

Regular Hours:
Monday — Friday
8 a.m. - 4:30 p.m. EST


Phone

Toll free: 877-883-8341

When you call, you will have two simple options:

Press 1 to place an order or for general questions such as information about products including exchanges and returning a product.

Press 2 if you have already placed an order online and would like to make changes to your order or have shipping questions. Please have your order number available before calling.


Fax

877-592-4122


Email

General Inquiries about store purchases, product information, fair trade, or how to order. Click here

To Sell Ten Thousand Villages Products:
Host a Festival Sale
Become a Wholesale Customer

Requests to sell handicrafts to Ten Thousand Villages:
Complete this request form

Media Inquiries can visit our Digital Press Room or contact Michele Loeper, Marketing Manager at mediarelations@tenthousandvillages.com or 717-859-8149.


Postal Mail

If you prefer to write your ideas and questions down on paper, please mail them to:

Ten Thousand Villages
704 Main Street
PO Box 307
Akron, PA 17501-0307

Map >


Canada

To contact Ten Thousand Villages Canada, visit tenthousandvillages.ca.