How can we help you?
Monday — Friday
8 a.m. - 4:30 p.m. EST
Toll free: 877-883-8341
When you call, you will have two simple options:
Press 1 to place an order or for general questions such as information about products including exchanges and returning a product.
Press 2 if you have already placed an order online and would like to make changes to your order or have shipping questions. Please have your order number available before calling.
General Inquiries about store purchases, product information, fair trade, or how to order. Click here
Online Order Inquiries about your online purchase. Click here.
Requests to sell handicrafts to Ten Thousand Villages: Ten Thousand Villages buys products handmade in developing countries from organizations that have a mission of selling product as a way of improving the lives of artisans. While we are not beginning new buying relationships at this time, you may complete this form, then print and mail it to us by post for future consideration and we will contact you if interested. Thank you.
If you prefer to write your ideas and questions down on paper, please mail them to:
Ten Thousand Villages
704 Main Street
PO Box 307
Akron, PA 17501-0307
To contact Ten Thousand Villages Canada, visit tenthousandvillages.ca.