Home › Contact Us

Contact Us

We would love to hear from you! Send us your comments, suggestions and questions about fair trade and more.

United States

Email Us:

Questions about shopping online
If you have questions about your order from this site, including returns and exchanges, please contact Customer Assistance at ordermgr@tenthousandvillages.com.

How to Sell Ten Thousand Villages products
There are two ways to sell Ten Thousand Villages products: host a Festival Sale, or become a wholesale customer.

Requests to Sell Handicrafts to Ten Thousand Villages
Ten Thousand Villages buys products handmade in developing countries from organizations that have a mission of selling product as a way of improving the lives of artisans. While we are not beginning new buying relationships at this time, you may complete this form, then print and postal mail for future consideration and we will contact you if interested. Thank you.

General inquiries
If you have questions on topics NOT related to shopping on this site, such as store purchases, fair trade or the Ten Thousand Villages organization, please use our general inquiry form.

Media Inquiries
For all media inquiries, or to request information, please contact Mary L. Buemi, Marketing Manager at mediarelations@tenthousandvillages.com, or at 717.859.8149. Download: Ten Thousand Villages Press Kit

Questions about this website
Email your questions, comments and suggestions about this site to webmgr@tenthousandvillages.com.
Write Us:

If you prefer to write your ideas and questions down on paper, please mail them to us at:

Ten Thousand Villages
704 Main Street
PO Box 500
Akron, PA 17501-0500

Call Us:

For questions about your online order, please call (877) 883-8341 from 8:00am to 4:30pm Eastern Time.

For general inquiries, please call (717) 859-8100, Monday to Friday, 8:00am to 5:00pm Eastern Time.

Fax Us:

(717) 859-2622

Canada

To contact Ten Thousand Villages Canada, please visit TenThousandVillages.ca.

What Would You Like To Do?

Stores & Festival Sales

Locate and learn more:

Ten Thousand Villages Stores
Alliance Stores
(fair trade/specialty shops)
Festival Sales

Ten Thousand Villages. A Fair Trade Retailer.
Your fair trade purchase of handmade jewelry, home decor and gifts helps improve the lives of thousands of artisans in Asia, Africa, Latin America and the Middle East.