Home › Contact Us

Contact Us

We would love to hear from you! Send us your comments, suggestions, and questions about fair trade and more.

United States

Email Us:

Questions about shopping online
If you have questions about your order from this site, including returns and exchanges, please contact Customer Assistance at ordermgr@tenthousandvillages.com.

How to Sell Ten Thousand Villages products
There are two ways to sell Ten Thousand Villages products: host a festival sale, or become a wholesale customer.

General inquiries
If you have questions on topics NOT related to shopping on this site, such as store purchases, fair trade, or the Ten Thousand Villages organization, please use our general inquiry form.

Media Inquiries
For all media inquiries, or to request information, please contact Mary L. Frey, Marketing Manager at Mary.Frey@tenthousandvillages.com, or at 717.859.8149.

For advertising opportunities or inquiries, please send information to advertising@tenthousandvillages.com. No phone calls please.

Questions about this Web site
Email your questions, comments and suggestions about this site to webmgr@tenthousandvillages.com.
Write Us:

If you prefer to write your ideas and questions down on paper, please mail them to us at:

Ten Thousand Villages
704 Main Street
PO Box 500
Akron, PA 17501-0500

Call Us:

For questions about your online order, please call (877) 883-8341 from 8:00am to 4:30pm Eastern Time.

For general inquiries, please call (717) 859-8100, Monday to Friday, 8:00am to 5:00pm Eastern Time.

Fax Us:

(717) 859-2622

Canada

To contact Ten Thousand Villages Canada, please visit TenThousandVillages.ca.

What Would You Like To Do?

Find a Store

Find a store in the U.S. where you can purchase fair trade products from Ten Thousand Villages.

Find a Festival

Find a Ten Thousand Villages festival sale near you.

Ten Thousand Villages. A Fair Trade Retailer.
Your fair trade purchase of handmade jewelry, home decor and gifts helps improve the lives of thousands of artisans in Asia, Africa, Latin America and the Middle East.