How can we help you?
Monday — Friday
8 a.m. - 4:30 p.m. EST
Toll free: 877-883-8341
When you call, you will have two simple options:
Press 1 to place an order or for general questions such as information about products including exchanges and returning a product.
Press 2 if you have already placed an order online and would like to make changes to your order or have shipping questions. Please have your order number available before calling.
General Inquiries about store purchases, product information, fair trade, or how to order. Click here
Online Order Inquiries about your online purchase. Click here.
Requests to sell handicrafts to Ten Thousand Villages:
Ten Thousand Villages purchases handmade crafts from more than 100 fair trade organizations in over 30 countries. Our ability to begin new buying relationships is limited. However, you are welcome to complete this form for future consideration.
If you prefer to write your ideas and questions down on paper, please mail them to:
Ten Thousand Villages
704 Main Street
PO Box 307
Akron, PA 17501-0307
To contact Ten Thousand Villages Canada, visit tenthousandvillages.ca.