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These bracelets are nice looking. I wore one and within twenty-four hours one binding came undone. This braclet is made of two pieces, the main embossed top and another cut into five strips which is just bound to the main piece with string. Its not stitched or glued .
Hi Bob! We’re glad to hear that you like the look of the Tikat Embossed Leather Bracelets, though we’re sorry to hear that the binding on one of them came undone. Our team is always working to improve the quality of products. As that is not up to our quality standards, we would love to send you a replacement or issue a refund. Please keep an eye out for an email from us to discuss this further. If you do not see the email, please reach out to us at support@tenthousandvillages.com so we can rectify this situation. Thank you!
The bracelets feel a little waxy and not like leather. They aren't what I expected.
Hi there! We apologize that our Tikat Embossed Leather Bracelets did not meet your expectations. Though, we do appreciate your feedback. If you would like to discuss this further, please don't hesitate to reach out to our customer care team at support@tenthousandvillages.com. If you’d rather receive a refund instead of keeping the bracelets, we’d be happy to issue you one as long as we receive them back in their original condition within 60 days of purchase. You can find the return address and read the rest of our return policy linked at the bottom of our website under, “Refund policy.” Thank you and we appreciate your support!