Shipping policy
All orders placed through our website are shipped from our warehouse in Ephrata, Pennsylvania. We currently only ship to addresses in the United States. For the most up-to-date shipping estimate, please add items to your cart and enter your zipcode into the shopping cart shipping estimator. Shipping costs and times will fluctuate based on what is being purchased, where it is being shipped, any current shipping promotions, high-demand and volume changes, and weather conditions affecting carriers. Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address. Ten Thousand Villages is not responsible for lost or stolen packages.
Keeping Prices Fair, Together - An Update on Our Shipping Policy:
We offer free shipping over $50 - this excludes some items that do not qualify for free shipping. This also excludes HI, AK and ETC.
Thank you for understanding and for standing with us. Your support means the world to us and to the artisans you empower with every purchase.
If you suspect theft, please file a complaint with your local police department.
Check your email for your tracking details, including the tracking number and carrier so that you can track your shipment. Having trouble tracking your order? Contact us!