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Job Openings

Director of Marketing
The Marketing Director leads the Ten Thousand Villages brand and customer experience across all channels. This position is responsible for increasing customer engagement, strengthening brand awareness, and supporting profitable revenue growth through marketing, ecommerce, promotions, and digital communications. View job description.
Major Gifts Officer
The Major Gift Officer is responsible for developing a full-fledged major gift program to grow the mission of our organization at this time of unique opportunity. The incumbent will be identifying, qualifying, and advancing high-capacity donor prospects in support of Ten Thousand Villages’ philanthropic priorities, with particular emphasis on Artisan Pathways. View job description.
Seasonal Customer Care Specialist
The Seasonal Customer Care Specialist is the first point of contact for Ten Thousand Villages e-commerce and wholesale customers who have questions or need assistance, engaging with them via several inbound channels, including phone and voicemail, live chat, email, and website forms. The primary responsibilities of the Temporary Customer Care Specialist center around assisting online shoppers with placing orders, answering customer questions, and resolving issues with existing orders. Additionally, the Temporary Customer Care Specialist is responsible for other office tasks essential to the customer experience including assisting with aspects of product returns, customer refunds, inventory management, fulfilment, and general customer satisfaction. This role is a temporary, part-time opportunity through our busy holiday season. Training will begin next month. Please send your cover letter and resume to careers@tenthousandvillages.com View job description.
VP of Wholesale and Marketplace Sales
The VP of Wholesale and Marketplace Sales is responsible for driving profitable revenue growth across Ten Thousand Villages’ wholesale channel and strategic ecommerce initiatives. This role leads business development, major account management, sales pipeline development, trade show strategy, and sales channel optimization. View job description.